ACCESSIBILITY STATEMENT
Accessibility at DearMemory
DearMemory is designed for people who may have changes in memory, vision, dexterity, confidence or concentration, and for the families and carers supporting them.
Our current approach
- Large, readable text and clear contrast.
- Plain, reassuring language and one main task at a time.
- Large controls with visible keyboard focus.
- Responsive layouts for phones, tablets and computers.
- Still Memory Map items rather than distracting automatic movement.
- Read Aloud where supported by the browser.
- No essential information communicated by colour alone.
Testing record
| Check | Scope | Outcome |
|---|---|---|
| Keyboard structure | Public information pages and feedback form | Headings, links and form controls use a logical reading order and visible focus styles. |
| Text resizing and reflow | Phase 4 pages at narrow mobile widths | Cards become one column and tables become labelled blocks. |
| Form labelling | Family and carer feedback | Inputs have visible labels, instructions and a clear submission status. |
| Motion | Memory Map | Automatic node, line and background movement is disabled. |
| Automated markup review | Phase 4 public pages | Page landmarks, heading structure and interactive names checked; remaining issues are recorded for ongoing review. |
Known limitations
Read Aloud voices and pronunciation depend on the browser and device. Uploaded photographs may not always have a detailed description. Some older pages may still need further testing with different screen readers, browsers and combinations of text zoom.
DearMemory does not yet claim formal conformance with a particular accessibility standard. Accessibility is an ongoing programme rather than a one-time certificate.
Tell us about a barrier
Email support@dearmemory.co.uk with the page, device and browser involved, or use the structured feedback form. We aim to reply within five working days, although this target cannot be guaranteed.